Effective date: January 1, 2026

Bannon’s Auto Centre (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect personal information when you visit our website, contact us, request information, book an appointment, or use our services.

1. Information We Collect

We may collect the following types of information:

• Contact details such as your name, phone number, email address, and mailing address.
• Vehicle and service information, including make, model, year, VIN, mileage, maintenance history, and requested repairs.
• Appointment and communication details, including messages sent through our website, email, phone calls, and service inquiries.
• Payment and transaction information necessary to process services, invoices, and related records.
• Technical website data such as IP address, browser type, device information, referring pages, and general site usage information collected through cookies or analytics tools, if used.

2. How We Use Information

We may use personal information to:

• Respond to inquiries and provide customer support.
• Schedule appointments and deliver repair and maintenance services.
• Prepare estimates, invoices, and service records.
• Communicate with you about your vehicle, requested services, promotions, or updates, where permitted by law.
• Operate, maintain, and improve our website and business operations.
• Comply with legal, tax, accounting, insurance, and regulatory requirements.

3. Consent

By providing your personal information to us, you consent to our collection, use, and disclosure of that information for the purposes described in this policy, subject to applicable law. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. Sharing Information

We do not sell personal information. We may share information with trusted third parties only when reasonably necessary, including payment processors, software providers, towing partners, parts suppliers, marketing or website vendors, insurers, legal advisors, or government authorities where required by law.

5. Cookies and Website Tools

Our website may use cookies, contact forms, embedded content, or analytics tools to improve functionality and measure website performance. You can manage cookies through your browser settings, although disabling some cookies may affect site functionality.

6. Data Retention

We retain personal information only for as long as needed for the purposes described in this policy and as required by law, including recordkeeping, warranty, tax, accounting, and dispute-resolution obligations.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to ask questions about how it is handled. We may need to verify your identity before responding to a request.

9. Third-Party Links

Our website may link to third-party websites or social media pages. We are not responsible for the privacy practices or content of those third-party services.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children through the website.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date above.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Bannon’s Auto Centre
2235 Industrial St Unit 2
Burlington, ON L7P 3E1
Phone: 905-332-4999
Email: service@bannonsauto.ca